In today's ever competitive business environment, companies are looking for a sustainable competitive advantage.
Advanced Contact Solutions is among the pioneers of the Philippine call center service industry. Our primary goal is to serve as a strategic partner to our clients. By providing best-in-class call center outsourcing solutions, ACS seeks to deliver the high quality performance that our clients expect and the positive experience that their customers deserve. ACS' capability in delivering Tier 1 Performance for Global 1000 companies is matched by its flexibility and focus as a growing organization. Everyday, we benchmark against the world's best in outsourcing services and - quite remarkably, find ourselves besting these.
With domain expertise and multi vertical experience, ACS consistently exceeds our clients' offshore call center targets of quality and efficiency. We understand that each and every contact with our clients' customers is important. Towards this end, we recruit, select, train, develop and retain the best people to deliver a delightful experience for our clients by positively impacting their financial results.
With four state of the art sites and over 5500 seats, our valued clients work with us in the spirit of win-win outcomes towards the creation of value adding services in their customer center solutions.
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| Experience and Expertise
ACS supports a wide range of services in an even more diverse range of verticals. Our clients are market leaders in the categories which they compete in and are focused on Information Technology. |
ACS China
Advanced Contact Solutions, a pioneer and leader in Philippine call centers has launched its first International site in China. Designed to serve requirements of clients in Japan, Korea and China, the site is a 250 seat facility located in Dalian. |
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