Recruitment

ACS uses a wide number of channels to source the best qualified candidates to man the programs which we have been privileged to manage. We use world class software which allows us to cherry pick which exams are relevant in identifying candidates with selected competencies.

We are comfortable in various levels of client involvement in this process and subscribe to the belief that quality candidates are the first pre requisite to delivering quality results. We have a soft skills and Orientation for New Employees (ONE) which introduce fresh hires to the industry, the values of the company, as well as other fundamentals required for a career in the contact center industry.